How to Troubleshoot a Brother Printer

Check the printer for any jams or blockages, and remove any that exist.
Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select 'Delete.'
Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.
Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.
Go back to the printer panel and select the printer, and then select 'Delete.' Select the 'Add Printer Wizard' and add the printer again.
Download the latest drivers by going to Brother's website and finding the latest driver revisions. Right click on the printer, and click 'Properties.' Look in all the different tabs to find a button that says something similar to 'New Driver' or 'Update driver.' After selecting, point the wizard to find the new drivers that were downloaded.